I had a great stay at Pestana São Tomé. The pool was amazing, perfect for relaxing with a beautiful view. The bed was very comfortable, ensuring a good night’s sleep. The staff were kind and welcoming, making the experience even better. The breakfast was okay, but there’s room for improvement. The hotel is in town, so you can walk if you like. There is also a very nice restaurant nearby called Pirata, which serves excellent food. It is a beachfront hotel, but not ideal for swimming since it is surrounded by rocks. However, if you’re adventurous 💪, you might find a way through! From the hotel, I could see a sandy beach where the local São Tomé people were swimming. Overall, it was a nice stay, and I would still recommend it
Emmanuella
2025年3月
Lovely hotel with friendly and helpful staff who speak English. Great swimming pool, great view. We got water every day in the room and a welcome plate of fruit. Local entertainment on Friday night. Little tourist stand in the lobby reasonably priced compared to outside sellers - very handy!
I
2024年7月
A nice and quiet place a little bit out of the center (20min walk). It has its own beach and infinity pool. Breakfast is scrumptious and they do a good job offering a transfer to the airport and keeping your luggage stored for example if you decide to visit Principe. On our last day we were offered a late check-out for no extra cost which we appreciated very much. Very friendly and helpful english speaking staff. We will definitely visit again.
Nicoletta
2025年2月
The breakfast was a buffet style and was better and with more variety than most European or American 4+ start hotels. Good quality food, good use of local foods, very attentive service. I liked how they used some of the local chocolate syrups and preserves, as well as fruits and coffee. Excellent view of the sea for a bonus! We also had shows every evening, including a local live band and a youth orchestra playing local music. Both were great! The starts of this hotel however were the staff. The front desk was efficient, they were ready for the check in, they had the bill ready for the checkout, and they were always smiling and eager to help. The bartenders and maids were also friendly and proactive, very proactive, same for the towel person at the pool. And Bruna was fantastic! she was all over the place, talking to guests and helping in any way possible from getting taxis to organizing tours, making dinner reservations at local restaurants, etc. In summary, customer service was in line with or better than most 4+ star hotels in Europe or the USA.
Ricardo
2024年2月
It is lovely place and a very beautiful. I’m lovely to stay there that’s the best Otel. I wish to stay more day.
Lay
2025年1月
Kindness of the staff, expecially in the restaurant and bar
Stefaan
2022年12月
The location was perfect and the facilities were clean
Chief
2022年3月
The staff were amazing and super friendly with excellent service and nothing was too much for them to do for me. I am very satisfied.
Cliff
2025年3月
Cleanliness. Room was very spacious and comfy. Facilities, in general.
Ana
2025年3月
The location, the view. The pool and rooms
Simone
2024年12月